Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

You can make the payment by credit card, PayPal and bank transfer.

The preparation of orders is fast, so we cannot guarantee that we will be able to arrive on time to make the change.

However, do not hesitate to write to us at comercial@moncollierbcn.com and we will do our best to attend to your request.

Every time you place an order on our website you will receive a confirmation email. If you do not receive it, we recommend checking your SPAM mailbox.

If you cannot find it, contact us at the following e-mail: hola@moncollierbcn.com.

Each order is delivered with its corresponding packaging.

Orders with jewels include a cloth bag and also a box in case of being very delicate.

We also give you the option of adding a gift bag or card with a personalized message for only €1.

Orders with headdresses come in boxes adapted to the size of the headdress.

We normally include more than one item for each bag or box in our packaging. In this way we guarantee the optimization of weight and volume of your shipment. If you want to receive each jewel individually packed in a box, add our special gift wrapping option, an option that you will see in the cart before making the payment.

You can also add a personalized message that will be sent on a card made by us.

And you can buy our products through the Glovo application (if you are in Barcelona or near our area).

Moncollier Gift Cards are valid for one year.

Yes, the maximum period to make a return is 30 calendar days after the delivery of the order.

No changes are accepted in special offers such as liquidation or 2x1, only returns will be accepted, in case of 2x1 the offered pack will be returned.

Orders placed both in the store and from the website have a maximum period of 30 days to make changes. Returns are only accepted on orders made online, in store it would be returned as a gift card or product exchange.

Customized products do not allow changes or returns. (You can see more information about changes and returns Here )

An order can be canceled, but you must contact us immediately or by calling us at +34 607 334 385 or sending an email to hola@moncollierbcn.com to notify it, and be able to manage it before it is prepared. Once cancelled, the full amount of the order will be refunded.

The period to make a return is 30 calendar days after the delivery of the order.

It is essential that the products subject to a return are in perfect condition and without obvious signs of use; otherwise, no refund can be made. It is your responsibility to provide adequate packaging to ensure that the items reach Moncollier in perfect condition. If you have difficulty finding suitable packaging, we suggest using the original box in which you received your order. If the items are received in poor condition, we will not be able to process the requested return.

You can see more information about changes and returns Here .

If a product arrives defective, you can send us an email to hola@moncollierbcn.com or write to us +34 607 334 385 attaching photographs in which we can see the product and assess it internally and be able to give you an answer as soon as possible.

The jewels are silver or brass plated in 18k gold of 0.25 microns or flash.

JEWELS : Taking into account the material, and even if they are of high quality, we recommend that they take care to keep the bathroom longer.

This means that they preferably do not come into contact with water or liquids such as cologne, perfumes, acids or hydroalcoholic gel.

In any case, the speed at which the bath is losing also depends on other factors such as the pH of each person and sweating.

TOUCES : We recommend that these be kept inside the box in which we deliver them, in the same way that we advise that they do not sunbathe or store them in a humid place, since there are flowers like the preserved one that should not get wet.

We have this service. In order to provide you with the prices of the different bathroom options, please write to us at hola@moncollierbcn.com

No, we don't sell loose earrings. If you have any other questions please write to us Hola@moncollierbcn.com

In the description of each product on the website you will find the necessary measures of each product.

Once you have all the products you have to go to the cart (not to "buy now") just below your orders on the left, you will find a specially made text box to add any note you want. We will receive it together with the order number, so we will write it down and add it to the package.

Personalized headdresses, as they require more preparation time since they are handmade, have a delivery time of up to 15-20 working days. When the order is ready, we contact you by email or SMS.

The headdresses, being completely personalized, cannot be returned. Headdress means: hats, combs, tiaras, crowns, and diadems.

Custom products do not support changes or returns. (You can View more information on changes and returns Here )

Custom products do not support changes or returns. (You can View more information on changes and returns Here )

Headdresses are all products that are made to measure and by hand by our production manager: crowns, headbands, hats, hats, combs, tiaras, etc.

With a dressmaker's tape measure, from the forehead turning around the head at half height.

The headdresses, being completely personalized, cannot be returned. Headdress means: hats, combs, tiaras, crowns, and diadems.

Custom products do not support changes or returns. (You can View more information on changes and returns Here )

Personalized headdresses, as they require more preparation time since they are handmade, have a delivery time of up to 15-20 working days. When the order is ready, we contact you by email or SMS.

Our headdresses are handmade pieces in our workshop. We recommend keeping them in the same box you receive them in.

It is important to keep headdresses with preserved flowers or feathers in a dry place and protected from sunlight.

You can send us an email to hola@moncollierbcn.com telling us the order number and that you want to request the invoice. We will send it to you as soon as possible.

You can contact us by email (hola@moncollierbcn.com) providing us with your full name, telephone, personal email and the product you would like and it is out of stock. If it becomes available again, we will notify you by call or SMS.

It is not necessary to register on the web to make a purchase, but it is necessary to provide them with information that is requested in the section "Make your order". In this way, we can contact you to answer your questions, notify you of the process of your order or contact you in the event of any unforeseen event or incident with it.

Once you have selected all the products you want to buy and you click to finalize the purchase, on the right side of the cart you will see a box to fill in (gift card or discount code/coupon), and once entered you have to give it use, to to apply.

You can find the sizes of the rings on our website, within the description of the same product.

These sizes correspond to the closed rings, but the open ones do not have sizes since they can be adjusted to all fingers.

Our store hours are Monday through Friday from 10:30 a.m. to 2:00 p.m. and from 5:00 p.m. to 8:00 p.m. On Saturdays we open from 11:00 a.m. to 2:00 p.m.

We can store your order in store for as long as necessary, but we recommend that it not take more than 1 month.

In our online store ( www.moncollierbcn.com ) And physics (Calle Madrazo, 129 Barcelona)

We also have corners in:

La Coqueta Lola: Calle Virgen de la Soledad 26 (19002), Guadalajara

Andorran Pyrenees : Meritxel 11 (AD500), Andorra La Vela

Send us your CV to comercial@moncollierbcn.com or subscribe to our Newsletter to receive the latest news on available vacancies.